Inspired by you, created together
How it all started…
Way back in 2008 when we got a call from Sue. After receiving a flyer from a payroll company (clue: it was from us!) she left a voicemail saying she could use some help. With limited details, other than it being an “HR issue,” Big Fish Terry agreed to come out to Sue’s office and witness the trouble firsthand. It was enough to drive anyone to their wits end! Sue, the executive director in a supported-living agency in Winnipeg, felt she was in a living nightmare. One where she found herself and her team regularly crammed into a run down boardroom every second Saturday afternoon trying to sort through paper timesheets. Five hundred of them, filled out by their 130 employees, who worked across five different locations last week, marked with calculations and scribbles everywhere!
A process that ate into the time that could have been spent within the community and caring for others. After seeing the chaos first hand Terry knew there had to be a better way. He left thinking “There has to be some way we can help these people.”
As time went on and Terry got to know the supported-living sector, he found out there were hundreds of organizations engaged in this same selfless effort – advocating for more inclusive opportunities and full lives for the disability community – and many had the same administrative nightmares as Sue. It became clear that these hard-working agencies deserved a system that was just as brilliant as they are. It was time to build the Inclusion System.
A one-stop software to make scheduling, time tracking, payroll, and HR easier for Community Living agencies across Canada. Our goal was to create an easy to use system with free, live support when our community members needed it the most. Over the last 15 years, we have been lucky to work and learn alongside people like Sue to get the Inclusion System to the place it is now. We know that supported-living organizations are unique, and we are committed to continuously developing our system to make their lives easier.
“We are in awe of the work the Community Living industry does, and feel privileged and grateful that we get the opportunity to make a difference in people’s lives.” (Terry Harrison)
It’s about the people
Adopting a new software program is hard and time-consuming. There – we said it! Even more, Inclusion System can involve almost everyone in the entire agency. Even more than that, the learning needed is not one day and done. As time moves along, we keep adding to the system and change is also a constant in agencies. There is always more to learn by more people.
A fun fact – we have had one agency leave us in the last five years.
What does all this mean? if you choose our software, you are going to get our people too – for a long time!
So wouldn’t it be great to work with people that are… responsive, caring, patient, expert, creative, generous, engaged, organized, approachable, and fun to work with?
We are proud of and value the relationships we develop with our customers.
Team
Nick
Data Whisperer
- Book Worm
- All Around Nerd
- Home Baker
Cherilyn
Pathfinder, Payroll Specialist (PCP)
- Rescue Dog Mom and Foster
- Eclectic Crafter
- Musical Afficionado
Terry
Big Fish
- Karaoke Enthusiast
- Winnipeg Jets Fan (oh the agony!)
- Equal Rights Advocate
Savindha
Software Developer
- Foodie
- Dog lover
- Casual Swimmer
Jeff
Feedcounter
- Pet Lover
- Music Maker
- Nature Walker
Darryl
Biggest Nerd and Executive Officer
- Reader of Books
- Walker/Runner of Many Miles
- University of YouTube Student
Jason Pott
Pathfinder
- Football Coach
- Travel Lover
- Movie Fan
Leanne
Head of Geek Processes
- Mom
- Book Worm
- Nature Enthusiast
Natalie
Pathfinder
- Sweet Tooth
- Experienced Sleepaholic
- Car-free Walker
Ann
Shape Shifter
- Photographer
- Cat Purrrson
- Lifelong Learner
Becky
Pathfinder
- Quirky Bird
- Lover of Life
- Your Next BFF
Luisa
Storyteller
- Cat Lover
- Amateur Runner
- The Office Fan
Aileen
Head of People & Culture
- Cat Whisperer
- Chocolate Lover
- Love and Care Cultivator
Kevin
Head of Customer Support
- Pet Lover
- Outdoor Enthusiast
- Music Buff
Jodi
Super Synegizer
- A Human – Being
- Lover of horizontal life pauses (naps)
- Irrational fear of the Garbage Disposal
Zen
Feedcounter
- Plant-a-holic
- Midnight Thinker
- Sunset Chaser
Peregrin
Head of Special Ops
- Dad Geek
- Cyclist
- Cat and Dog Lover
John
Head of the Geeks
- Winter Lover!
- DIY’er
- Amateur Pianist
Rey
Software Archaeologist
- Adventurer
- Wood Worker
- DIY’er
Hiyasmin
Pathfinder
- Avid Reader
- Queen of Clean
- Piano Player
Francis
Full Stack Developer
- Physics and Astronomy Aficionado
- Book Worm
- Manchester United Fan
Sara
People & Culture Coordinator
- Book Worm
- Dim Sum Enthusiast
- Fantasy Football Champion
Niharika
Storyteller
- Passionate About Pups
- Culinary Adventurer
- Wine Explorer
Lianne
Pathfinder
- Comedy and Live Theatre Fan
- Summer Lover
- Foodie
Folake
Pathfinder
- Badminton Player
- Christian Music Connoisseur
- Gourmet Cook
Raissa
Customer Care Maestro
- Sporadic Poet/Writer
- Happy Helper
- 90’s Music Fan
Aminat
Data Whisperer
- Seeing Life Through Numbers and Patterns
- Adventurous Soul
- Lover of Travel
Ronan
System Quality Lead
- Wanderlust
- Movie and TV Enthusiast
- Technology Tinkerer
Wilfredo
Full Stack Developer
- Debugger
- Casual Gamer
- Entry Level Musician
Natalie
Pathfinder
- Road Tripper
- At Home Rock Star
- Caring Mother
Chelsey
Pathfinder
- Proud Auntie
- Health Driven Chef
- Disability Advocate
Matthew
Front-End Jedi
- Coding Mentor
- Game Design Nerd
- Coffee Lover
Hailie
Head Storyteller
- The Spice Girls number 1 fan
- Cold water swimmer
- A Legend
Peter
Pathfinder
- Part-time Photographer
- Super Organizer
- Apple Genius
Moses
Pathfinder
- Podcast and Music Follower
- Sports Enthusiast
- Curious Cat
Elizabeth
Pathfinder
- Book Enthusiast
- Handcrafted Creator
- Academic
Feyi
Pathfinder
- Dog Person
- Puff Puff Connoisseur
- Rom-Com to Action Movie Lover
Cheyenne
Storyteller
- Inclusion’s greatest gamer
- The Blind Box Collector
- Unofficial press-on nail tech
